More value, recovered faster
Liquidators take your margin. Returns software leaves you running the operation. We do the software, the local handling and the selling, and the numbers show it.
- 47%
of retail value recovered vs 21% in batch liquidation
- +€39
more per item on a €150 product
- Days
to cash, not 3–6 months
- €0
setup cost, paid only when items sell
Every month in liquidation is margin you won't get back
Returns lose value while they wait. Each pallet that sits for months ties up space and ends up selling for a fraction of retail.
On €5M of annual returns
What changes for each returned item
The same item, from return to the next buyer. Agents and local hubs instead of people and pallets.
| Step | Renow | Legacy model |
|---|---|---|
| Approve the return | AI pre-grading and approval | Email, manual approval |
| Ship it | To the nearest local hub | To a central warehouse |
| Grade it | AI-assisted grading | Quick refund check, no grading |
| Sell it | Individual listing, AI product card | Bulk sale to a wholesaler |
| Deliver it | To the next buyer, locally | Bulk sale to a reseller |
Legacy flow as most merchants run it today.
How Renow compares
Each alternative solves one slice. We run the software, the local logistics and the consumer channel together.
| Capability | Renow | Centralized refurbishers | Returns software | Liquidators & wholesale |
|---|---|---|---|---|
| AI single-piece grading & pricing | Yes | Partial | Software only | No |
| Local 3PL hub network | Yes | Centralized | No | No |
| Direct-to-consumer sales | Yes | No | No | B2B only |
| Marketplace connectors | Yes | Limited | No | No |
| All categories | Yes | Varies | Yes | Mixed lots |
| Turnaround to resale | Days | Weeks+ | Your ops | 3+ months |
| Asset-light, no upfront cost | Yes | Varies | Software fee | Deep discount |
Comparison reflects typical positioning of each model for hard-goods recommerce in Europe. Competitor capabilities vary by contract and region.
Your brand, your rules
Recommerce only works if it protects what you've built. You stay in control of channel, pricing and brand, and we run the operations behind every resale.
Pricing
Every item is sold as used and priced against the live market, above any floor price you set. The outlet runs as a separate channel, so your core pricing stays protected, with no cannibalization.
Customer support & warranty
We run customer support, warranty claims and secondary returns for everything we resell. We've got you covered, so your team doesn't have to.
Data wiping
Supported devices are wiped with certified erasure before resale, so personal data stays behind.
Full transparency
Honest grading, transparent listings and full traceability per unit. No grey-market dumping: products are shown the way your brand expects.