Superpower grading with AI-enhanced apps
Turn your returns into sustainable resales with AI. Automate the returns process, reduce waste, and save costs with our recommerce apps.
Return App
Instruct customers, collect data and verify that products are resalable.
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Inspection App
Inspect and grade the incoming products anywhere and list products automatically for resales.
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Renow Return App
A seamless take-back process with our AI-enhanced app, highly rated at 4.5 stars by satisfied consumers.
Smooth Return Initiation
Instruct your customers with clear product specific return instructions.
Clear Notifications
Customer stays on top of the process with instant notifications.
Multiple Destinations
Returns can be dynamically routed to multiple locations based on rules.
Automatic Relisting
Products are instantly relisted for sales.
Instant grading
Majority of products are instantly resalable based on customer input.
Sustainable Practices
Products are resold and handled locally and sustainably.
How it works
01.
Customer starts the take back
Customer initiates the return from the retailer website or QR code. Customer provides the initial condition information and is guided to take photos of the returned products to submit the return request. Renow’s return UI guides the customer smoothly through the process, which on average takes only a few minutes.
02.
Renow AI verifies the condition and approves the return
Based on the images and input from customers, Renow’s AI based recommerce engine inspects the product instantly, gives return a grade and approves or declines the return. Customer will get clear shipping instructions and a shipping label. The engine operates with human oversight in case of unclear cases.
03.
Relisting and disposition
Upon accepting the return Renow rules engine sorts resalable, serviceable and defective products from each other and assigns a correct disposition target. For resellable open box products Renow’s AI will create a disposable product card.
04.
Physical grading
Products that require hands-on grading will be directed to closest grading location for inspection with Renow’s Inspection App.
Renow Inspection App
Optimize warehouse efficiency with our Inspection App, designed for high quality product inspections.
Easy to inspect
Clear walk through instructions on how to inspect.
Sorting rules
Utilize rules engine to dispose products to different locations.
Instant relisting
Create product cards with AI and update inventory levels instantly.
Standalone app
Inspection app designed for warehouse environment.
Works on any mobile device
Optimised for warehouse devices but runs on any modern mobile phone.
Zero software integration
AI fetches correct product brand and category specific instructions without the need of integration.
How it works
01.
Start the inspection
Start the grading from an existing return case or from scratch at the warehouse. Our AI fetches correct set of instructions based product image or return line information.
02.
AI-enhanced product grading
Inspector will get clear walk through instructions on what to do during grading. During the inspection, the product, its components and packaging will get grades and a disposition target. Renow provides a set of disposition rules off the shelf but rules can also be extended and modified. We’ll keep track of the audit log and time consumed of each inspection.
03.
Resales and disposition
Once products are graded, they will get an updated location based on inspection rules and the condition. Resold products are automatically listed for sales in selected channel. Our AI will take care of product data creation and management based on standard product identifiers.
04.
Store and ship
Graded products are stored for fulfillment or shipped to their disposition targets. Each product gets a unique identifier to keep track of individual audit log, pictures and other relevant grading information.
05.
Analytics and reports
You’ll receive a monthly report of graded products and their dispositions.
Powered by Renow’s AI optimized recommerce engine
At Renow, we redefine circular services returns with our AI-enhanced recommerce platform, streamlining the entire cycle from take back to inspection and resale. This approach, rooted in the circular economy, boosts efficiency and sustainability, offering cost-effective solutions for a greener future.
Automate your returns process, reduce waste, and save costs
“Renow’s innovative solution has transformed our returns process, significantly reducing costs and elevating the customer experience.”
E-commerce retailers automate their returns with the help of AI. E-Ville.com enhanced their recommerce process with Renow’s innovative solutions.
“With Renow, we can route the products to the correct location when a customer is returning them. This saves us costs and speeds up handling, servicing, and reselling the products.”
Read more about E-Ville-com’s and Renow’s partnership here.
How to get started with Renow’s recommerce solutions
Renow offers comprehensive services that streamline the entire resale process — from return initiation through inspection, grading, automatic relisting, and including fulfillment and customer support.
Contact us to get started:
Return & Inspection Apps
Utilize Renow’s inspection app to supercharge your warehouse to inspect, grade, and relist using our AI technology. Sales made through Renow’s channels are commission-based, promoting transparency and partnership value.
Renow Operated Outlet as a Service
Renow Operated Trade-In
Discover the future of circular economy
Ready to transform your returns process and drive business growth? Explore how Renow can revolutionize your approach to returns management and turn challenges into opportunities.
Contact us or schedule a demo today to learn more about our next-generation recommerce solutions.